Frequently Asked Questions

Why do I need a video inventory of my business or home?

Insurance experts estimate that more than 90% of people do not have a list of irreplaceable possessions. Moreover, those who keep one seldom update it. Without accurate and reliable documentation of your possessions, how can you prove them to your insurer in times of fire, theft, or other disasters? Your answer is VIS.

What does VIS do?

VIS will send a professional and bonded videographer to your home or business to ensure that all of your valuable possessions are recorded on video. We provide you with a copy and also store a copy for you in our vault. You simply tell us what items you would like documented, and we take care of it for you.

How can I be sure the value of my possessions is accurate?

With our clear images and serial numbers when applicable, experts can certainly estimate the value of your items. However, we encourage customers to provide “voice” on the tape, as well, to provide additional information about the items such as date of purchase, cost, and value appreciation.

Will insurers accept the VIS video as proof of loss?

Insurers require as much information about losses that can be supplied. We provide them with an objective, third-party accounting of your material possessions. That makes VIS a valuable component of any insurance claim. What if you had to document a claim and had no such proof on DVD or video? VIS helps you avoid this unfortunate situation.

How long does it take to record my possessions?

Most homes can be videotaped in just over an hour. Businesses and documents, however, may require a longer period of time. We can provide you with an estimate when you call and describe your needs.

Why can’t I video my home or business myself?

You can video your home yourself, and VIS offers a checklist and technique manual for that purpose. However, VIS provides clients with a third-party accounting that is less likely to be questioned by your insurer. Additionally, many clients do not have the time or equipment to effectively inventory their valuable possessions. VIS provides efficient documentation and our service includes vault storage, so you don’t have to worry about storing the tape or DVD on your own premises.

What is the next step?

Call VIS at 800-298-2003 for a consultation. We’ll answer all your questions and arrange for a videotaping date that is convenient for you.